Transport and shipping

What is the shipping cost?

The cost of shipping the order within Poland isPLN 19 gross.

When ordering a product overPLN 200, shipping within Poland isfree!

Can I place an order with shipping outside Poland?

Currently, we do not process orders in the system that have a shipping address outside Poland. In this case, please contact contact the customer service department.

How do we deliver orders?

All orders are delivered by courier companyDPD in Poland.

We do not plan to send paintings by Poczta Polska due to the long delivery time and lack of control over the fate of the shipment.


What is the order processing and shipping time?

The order processing time is 3 business days, counting from the next day. The processing time is counted from the moment the order is paid. 
In exceptional cases, it may be extended to a maximum of 5 business days.

TheEXPRESS service results in the order being processed within 1 business day. Payment for the order made by 10:00 a.m. guarantees that your photo painting will go into production and be sent on the same day.

Transportation time by the courier company within Poland is 1 to 2 business days.

Is the product shipped properly secured?

Yes, each canvas painting in the shipment isprotected with thick bubble wrap inside, and the whole thing is packed ina thick box made of 5-layer corrugated cardboard.

How to track your shipment?

When receiving the shipment from us, the customer receives a message to the e-mail address provided in the order containing link for tracking the shipment. Dzięki temu, można mieć kontrolę nad czasem dostarczenia przesyłki. Couriers deliver parcels on business days, usually between 8.00 a.m. and 5.00 p.m..

In exceptional cases, it is possible to contact the courier individually to arrange collection conditions by contacting the DPD Customer Service Office and providing the shipment number.

Do you have an additional question?

Please contact the Customer Service Office by completing the contact form. Just fill out a short form and send a message, and 'Drukarnia Obrazow' employees will try to respond as quickly as possible.

Telephone contact: +48 690 801 790, open from Monday to Friday from: 8.00-16.00.

It is also possible to contact us by sending us an e-mail to the address info@drukarniaobrazow.pl